FAQ - Is your packaging recycable?
Yes! Our tubes are fully recyclable. Inside you will find a clear home compostable bag, which is robust and versatile and bio-degradable.
FAQ - Shipping
All orders are sent via tracked delivery and will be processed and shipped within 1–2 business days. Standard delivery and free delivery will be between 3 and 5 business working days.
Express delivery will be between 2 and 3 business working days.
Orders placed after 12 pm will be processed the following business day. Please note all orders placed on a Friday after 12 pm will not be posted until the following Monday, unless it's a bank holiday, your order will be sent on the following Tuesday.
Saturday, Sunday, and bank holidays will be processed on the following business day. Please note: Due to the pandemic orders may take a few days longer to arrive than usual.
FAQ - Subscriptions
You can cancel your subscriptions at any time.
You can swap your subscription at any time if you'd like to change the product/s you're subscribed to for your next shipment. Please notify us by email at email@example.com and we will assist you.
You save 15% on every product when subscribing. We also include exclusive gifts in your subscription orders from time to time.
FAQ - What's your best before dates
Our products have a shelf life/best before date between 2 and 12 months from day of purchase.